TAM® Privacy Policy

National Hospitality Institute® Online Privacy Policy

The National Hospitality Institute® (NHI) respects your privacy. We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience. Billing and personal information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of NHI. To protect the security of information supplied, all employees and businesses are provided usernames and passwords to access their information.

This privacy statement applies to all National Hospitality Institute®-owned web sites and domains. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.

What we collect

The National Hospitality Institute® (NHI) respects your privacy. We are committed to protecting your privacy and committed to developing technology that gives you the most powerful and secure online experience. Billing and personal information is encrypted whenever transmitted or received online. Personal information is accessible only to staff, agents, or contractors of NHI. To protect the security of information supplied, all employees and businesses are provided usernames and passwords to access their information.

This privacy statement applies to all National Hospitality Institute®-owned web sites and domains. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity.

How we use it

We use your personal information for the following purposes:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To deliver services that you request or purchase.
  • To help you effectively complete your educational requirements.
  • To help us create and publish content most relevant to you.
  • To alert you of product upgrades, special offers, updated information and other new services provided from National Hospitality Institute®.
  • To provide feedback in an online survey.
  • To participate in promotional offers.
  • To request assistance or fill out support requests.

Who we share it with

We never sell or rent your personal information. The National Hospitality Institute® may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of National Hospitality Institute®, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others. When you register, National Hospitality Institute® will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. We use personal information to reply to inquires, handle complaints, provide operational notices, keep records up to date to notify you via periodic e-mails of technical service issues, specials or other related product/service information. Your information may be shared with agents or contractors of National Hospitality Institute® for the purpose of performing services for NHI.

Internet Commerce

The online registration at National Hospitality Institute® is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us.  NHI is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide you credit card information online, you may contact a customer service representative over the telephone. Simply call 800/292-2896 between 9:00 am and 5:00 pm EST, Monday through Friday.

Security of your Personal Information

 

National Hospitality Institute® strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others. We use SSL encryption when collecting or transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security. As part of real-time payment processing, NHI subscribes to a fraud management service. This service gives both you and NHI an extra level of protection to guard against credit card fraud.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account. You can:

  • View and edit personal information you have already given us.
  • Register and resume courses, curriculum and obtain product updates.

To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.

Use of Cookies

Our web sites are not setup to track, collect or distribute personal information. Our site does generate certain kinds of non-identifying site usage data, such as number of hits and visits to our sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information. The National Hospitality Institute® Web sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of NHI services or Web sites you visit.

Problems or complaints with National Hospitality Institute® Privacy Policy

We value your comments and opinions. If you have questions, comments or a complaint about compliance with this privacy policy you may contact us at 800/292-2896 between 9:00 am and 5:00 pm EST, Monday through Friday.