West Virginia Course

By completing the Techniques of Alcohol Management (TAM) program, those in the beverage alcohol industry can make sure they understand the complex and sensitive situations that could develop and how to effectively carry out their duties.

The following lessons must be completed in order. You will be unable to move to the next lesson, until you click “Next Lesson” after completing all previous lessons.

There are several quizzes throughout the course, however, only the final test will be scored.

You can access and print your TAM® Certificate from the My Courses page once you successfully complete this course. You will also be emailed a copy of your TAM® Certificate to the email address that we have on file.

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Course Content

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Lessons Status

1 – Welcome

1 – Techniques of Alcohol Management®

2 – Copyright information

3 – The Goals of TAM®

2 – Laws and Ethics

1 – Introduction to Laws and Ethics

2 – The Federal Government

3 – State and Local Laws

4 – Dram Shop Liability

5 – Responsibility of Seller/Servers

3 – The Clinical Effects of Alcohol

1 – What is Alcohol?

2 – Alcohol Content

3 – Absorption of Ethyl Alcohol

4 – Distribution of Ethyl Alcohol in the Body

5 – Elimination of Alcohol from the Body

6 – Blood Alcohol Concentration (BAC)

7 – Effects of Alcohol on the Body and Mind

8 – Tolerance

9 – Alcohol and Drugs

4 – S.I.R. and M.A.A.M

6 – Hospitality

7 – Signs of Intoxication

1 – The S.I.R. Program

2 – Interview the Customer

3 – Rate the Customer

4 – M.A.A.M.

5 – Keeping a Daily Log

5 – Preventing Underage Purchase and Consumption

1 – Do the Math

2 – Valid Identification

3 – Diligent Inquiry

4 – Refusing Service

5 – Fraudulent Identification

6 – Disturbances

1 – A Hospitable Environment

2 – Conflict Prevention

3 – Disturbances Happen

6 – The S.T.O.P. Program

5 – Establish Policies for Handling Violent Situations

4 – Review of Disturbances

Laws and Regulations – WV Course

§60-3-22. Sales to certain persons prohibited – WV Course

§60-3-22a. Unlawful acts by persons – WV Course

§60-3A-12. Annual retail license fee; expiration and renewal of retail licenses – WV Course

§60-3A-18. Days and hours retail licensees may sell liquor – WV Course

§60-3A-19. Limitation on amount to be sold – WV Course

§60-3A-20. Nonapplication of article to retail sales of nonintoxicating beer – WV Course

§60-3A-23. Records required of retail licensees; inspection of records – WV Course

§60-3A-24. Unlawful acts by persons – WV Course

§60-3A-25. Certain acts of retail licensees prohibited; criminal penalties – WV Course

§60-3A-25a. Mandatory verification of age of persons purchasing alcohol – WV Course

§60-3A-26. Civil penalties – WV Course

§60-3A-27. Suspension or revocation of retail license – WV Course

§60-6-8. Unlawful sale or possession by licensee – WV Course

§60-3A-27a. Revocation of license or reduction of authority to operate retail outlet for failure to operate retail outlet – WV Course

§60-6-9. Intoxication or drinking in public places; illegal possession of alcoholic liquor; arrests by sheriffs or their deputies for violation in their presence; penalties – WV Course

§60-6-15. Penalties for violations not otherwise specified – WV Course

§60-6-24. Requirement for posting informational sign – WV Course

§60-6-25. Mandatory signs to be posted warning of the possible dangers of consumption of alcohol during pregnancy – WV Course

§175-1-2. Definitions – WV Course

§175-1-3. Authorized Retail Licensee Activities – WV Course

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QuizzesStatus

Course Content

1 – Welcome 1 – Techniques of Alcohol Management® 2 – Copyright information 3 – The Goals of TAM®

2 – Laws and Ethics 1 – Introduction to Laws and Ethics 2 – The Federal Government 3 – State and Local Laws 4 – Dram Shop Liability 5 – Responsibility of Seller/Servers

4 – S.I.R. and M.A.A.M 6 – Hospitality 7 – Signs of Intoxication 1 – The S.I.R. Program 2 – Interview the Customer 3 – Rate the Customer 4 – M.A.A.M. 5 – Keeping a Daily Log

5 – Preventing Underage Purchase and Consumption 1 – Do the Math 2 – Valid Identification 3 – Diligent Inquiry 4 – Refusing Service 5 – Fraudulent Identification

6 – Disturbances 1 – A Hospitable Environment 2 – Conflict Prevention 3 – Disturbances Happen 6 – The S.T.O.P. Program 5 – Establish Policies for Handling Violent Situations 4 – Review of Disturbances

Final Test – WV Course

1 – Welcome

1 – Techniques of Alcohol Management®

2 – Copyright information

3 – The Goals of TAM®

2 – Laws and Ethics

1 – Introduction to Laws and Ethics

2 – The Federal Government

3 – State and Local Laws

4 – Dram Shop Liability

5 – Responsibility of Seller/Servers

4 – S.I.R. and M.A.A.M

6 – Hospitality

7 – Signs of Intoxication

1 – The S.I.R. Program

2 – Interview the Customer

3 – Rate the Customer

4 – M.A.A.M.

5 – Keeping a Daily Log

5 – Preventing Underage Purchase and Consumption

1 – Do the Math

2 – Valid Identification

3 – Diligent Inquiry

4 – Refusing Service

5 – Fraudulent Identification

6 – Disturbances

1 – A Hospitable Environment

2 – Conflict Prevention

3 – Disturbances Happen

6 – The S.T.O.P. Program

5 – Establish Policies for Handling Violent Situations

4 – Review of Disturbances